Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at noragrets.fightwear@gmail.com. Please note return address will be provided upon approval of return request. 

If your return is accepted, customers are responsible for returning shipping costs unless the item is faulty or incorrect, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at noragrets.fightwear@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Items marked as final sale cannot be returned or exchanged. Returned items must be unworn, unused, with tags attached, and in original packaging. We reserve the right to refuse returns that do not meet these conditions.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We offer exchanges for sizing, subject to stock availability. Customers are responsible for return shipping costs unless the item is faulty or incorrect.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at noragrets.fightwear@gmail.com.